Privacy
policy

LW Services is committed to protecting your privacy. This policy explains what personal data is collected when you use this website, why it is collected, how it is used, and your rights under UK GDPR.

Who we are

LW Services
Email: lw_services@outlook.com
Phone: [PHONE NUMBER]
Instagram: @lw.services_

LW Services is the data controller for the personal data described in this policy.

What information is collected

Personal data is only collected when you choose to give it, for example by submitting the enquiry form on this website. That may include:

• Your name
• Phone number
• Email address
• Your area or postcode
• Any details you provide about the job, including photographs you choose to send

No cookies are used for advertising or tracking. No personal data is collected automatically simply by browsing the site.

How your information is used

The information you submit is used solely to:

• Respond to your enquiry or callback request
• Prepare a quote and arrange the work you have asked about

Your information is not used for marketing without your separate consent, and it is never sold or shared with third parties for their own purposes.

How your information is processed

When you submit the form on this website it is handled by Netlify, the website hosting and form processing provider, and forwarded on by email. Netlify processes this data on behalf of LW Services and does not use it for its own purposes. Netlify's own practices are set out at netlify.com/privacy.

Analytics

If website analytics are enabled, a privacy focused provider that does not set cookies or track individuals across sites is used. No personally identifying information is collected through analytics and no consent banner is required.

How long information is kept

Enquiry information is kept for as long as necessary to respond to your enquiry and to carry out any work agreed. As a small business, emails may be retained for record keeping, but the data is not used for any other purpose. You can ask for your information to be deleted at any time.

Your rights

Under UK GDPR you have the right to:

• Ask what personal data is held about you
• Ask for inaccurate data to be corrected
• Ask for your data to be deleted
• Object to how your data is used
• Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, email lw_services@outlook.com.

Complaints

If you have concerns about how your data is handled, please get in touch first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

This policy may be updated from time to time. The date at the top shows when it was last changed.